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Mail Tips
An organization is more likely to receive a
threatening package versus an individual, so the average citizen is not at high
risk to receive harmful mail. If you receive harmful substances through the
mail, take these steps:

Other Characteristics of
Potential Concern:
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Air mail or special delivery |
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Distorted handwriting or "cut
and paste" lettering |
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Cancellation or postmark and
return address indicating different locations |
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Markings such as "Fragile -
Handle with Care", "Rush - Do Not Delay" or "Deliver by (Date/Time)" |
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Unusual size or uneven shape
(uneven, lopsided) |
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Unprofessional or sloppy
wrapping |
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Excessive security material such
as masking tape or string |
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Unfamiliar couriers delivering
packages to specific individuals |
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Rigid or Soft Spots |
Reduce your risk of exposure:
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If you
receive mail from organizations or persons that you do not know, or that
does not have a return address on it, don't open it, just throw it away. |
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Reduce the
risk of receiving bulk mail or having your address by having your name
removed from direct mail marketing lists. |
If you have already opened the
package/letter and fear you have been exposed:
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Call 911. |
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Place the package/letter inside
a plastic bag and seal the bag. Try to keep the substance from spreading to
others. |
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Leave the package/letter in the
same room where it was opened, close access doors to the room and keep
others out of that room. Do not take the letter to a fire station or police
station. |
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Place exposed clothing in a
plastic bag seal the bag, and then take a shower. The substance and the
clothing will be collected by appropriate officials. |
If you have not opened the
package/letter but have discovered that a substance is spilling out of it or
“bleeding through:”
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Seal the package/letter inside a
plastic bag and seal the bag. Try to keep the product from becoming
airborne. |
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Leave the package/letter in the
same room where it was opened, close access doors to the room and keep
others out of that room. |
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Do not take any of this type of
mail to fire or police stations. Call 911 |
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Place exposed clothing in a
plastic bag, seal the bag, and then shower. The substance and the clothing
will be collected by appropriate officials. |
If you have not opened the
package/letter and have not received any associated threat:
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Call 911 only if you are having
medical problems. |
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Place the package/letter inside
a plastic bag and seal the bag. |
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Dispose of the bag in the
garbage. |
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